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Privacy Policy

Privacy Notice

This privacy notice discloses the privacy practices for www.beachball.com. It applies solely to information collected by this website and through our booking services. It will notify you of the following:

  1. What information we collect and how it is used.
  2. With whom your information may be shared.
  3. Choices available to you regarding the use of your data.
  4. Security procedures in place to protect your information.
  5. How you can correct or delete inaccuracies in your information.
  6. How long we retain your data.

 

Information Collection

When you book a vacation rental through Beachball.com, we collect personally identifiable information such as your name, email address, phone number, payment details, and reservation information. This data is stored in our Property Management System (PMS) to manage your reservation.

We may also collect information automatically through cookies, pixels, and third‑party scripts that track your activity on our website. This helps us improve our services and deliver relevant marketing.

 

Use of Information

We use your information to:

  • Communicate with you about your reservation.
  • Provide customer support.
  • Send marketing emails and promotional offers (unless you opt out).
  • Deliver digital advertising through third‑party platforms (e.g., Google, Facebook).
  • Improve our website and booking experience through analytics and tracking tools.

 

Sharing of Information

We do not sell or rent your information. We may share your information:

  • With service providers (such as our PMS vendor, email marketing platforms, and advertising partners) to fulfill reservations and marketing activities.
  • As required by law or to protect our legal rights.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

SMS Terms & Conditions

1. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications:
If you have consented to receive text messages from BEACHBALL PROPERTIES, you may receive messages related to the following:

  • Reservation reminders
  • Follow-up messages
  • Payment inquiries
  • Promotions or offers (if applicable)

    Example: “Hello, this is a friendly reminder of your upcoming reservation with at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from BEACHBALL PROPERTIES at any time.”

3. Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your reservation.

4. Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5. Opt-In Method:
You may opt in to receive SMS messages from BEACHBALL PROPERTIES in the following ways

  • Verbally, during a conversation
  • By submitting an online form
  • By filling out a paper form

6. Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://beachball.com/#contact-us

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8. Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy page.
Message frequency may vary.

Cookies, Tracking, and Third‑Party Scripts

Beachball.com uses cookies, pixels, and similar tracking technologies to enhance your booking experience and deliver relevant advertising. These technologies allow us and our partners to:

  • Remember your preferences and improve site functionality.
  • Measure website performance and analyze visitor behavior.
  • Deliver personalized ads across platforms such as Google and Facebook.
  • Track conversions from marketing campaigns to understand effectiveness.

Some of these tracking technologies are provided by third parties who may collect information about your browsing activity across different websites and services. This information may be used to build interest‑based advertising profiles.

Your Choices:
You can manage cookies and tracking preferences by adjusting your browser settings, using opt‑out tools provided by advertising platforms, or declining participation in interest‑based advertising through industry sites such as the Digital Advertising Alliance or Network Advertising Initiative. Disabling cookies may limit certain features of our website.

 

Data Retention

Reservation and personal information is stored in our Property Management System (PMS). The specific retention period and storage location are determined by our PMS provider (Streamline).

  • We retain your data for as long as necessary to manage your reservation, provide customer service, and comply with legal obligations.
  • Marketing and tracking data may be retained for shorter periods, typically aligned with advertising platform requirements.
  • You may request deletion of your personal data at any time, subject to legal and contractual obligations.

 

Security

We take precautions to protect your information. Sensitive data (such as payment details) is transmitted securely and stored with encryption where applicable. While we use commercially reasonable safeguards, no system is completely secure.

 

Your Rights and Choices

You may opt out of marketing emails or digital advertising by following unsubscribe instructions or contacting us directly. You may also request:

  • Access to the data we hold about you.
  • Correction of inaccurate information.
  • Deletion of your personal data, subject to legal and contractual obligations.

 

Updates

We may update this privacy notice from time to time. Any changes will be posted on this page with an updated effective date.

 

Contact

If you have questions or concerns about this privacy policy, please contact us via the email address or phone number listed on our website.